For plumbers: answer the 7:40pm burst-pipe call first
A homeowner with water on the floor at 7:40pm calls three shops. Two go to voicemail. The one that answers gets the job. Monmouth Respond texts back every missed call in under a minute, answers website chats 24/7, and books routine jobs onto your calendar, so your shop is the one that answered.
What happens when a burst-pipe call comes in after hours?
If you can't pick up, the caller gets a text from your shop within a minute. The assistant shares the emergency policy you've approved, captures their name, number, and what's happening, and keeps the conversation alive until you can grab it.
How does it handle emergencies versus routine jobs?
You decide what counts as an emergency — the assistant follows the policy you approve and never makes that call itself. Routine work, like a water heater quote or a slow drain, can be booked straight into an open estimate or service slot on your calendar, with confirmations and reminders sent automatically.
Does it give plumbing advice?
No. It answers only the questions you've approved — hours, service area, pricing ranges, emergency policy — and leaves anything that needs a licensed plumber's judgment to you.
What does it cost?
Most shops start with Never Miss a Job: $497/month plus $500 setup, website included. The first 3 local shops get setup waived and their first month at $297. See full pricing or read the FAQ.